Gary Fenicle, SAP Director - B.Braun Medical USA Inc.

B.Braun

We were very happy with our partner, ICM America, in the project. They were supporting us every step of the way and brought the expertise needed to the table to finish this complex project successfully. Their experts are highly qualified and are very skilled in analyzing the root causes of problems and delivering solutions. They not only showed great flexibility to adopt to delays and upcoming problems, but went the extra mile to make us successful.
They also honored their fixed price, even though the amount of unforeseen problems was significantly higher and more complex than expected.
We have engaged them in many opportunities since then and can only highly recommend their service.