Duties include planning, designing, executing, and monitoring every aspect of a specific project. Depending on the requirements of the client and their level of experience or seniority, Project and Delivery Managers can handle one or multiple projects at a time.
Other duties and responsibilities
- Meeting with top management and clients to identify project requirements, delivery timelines and costs
- Developing detailed project plans to guide clients, staff members and project teams and revising based on changing needs and requirements
- Identifying and assigning project tasks based on the skill sets, experience and strengths of staff members
- Monitoring project performance to ensure timely delivery
- Compiling and submitting project status reports to clients, management and other stakeholders
- Working effectively with relevant stakeholders for efficient project implementation
- Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders
Skills
- Strong Project Management skills (8+ years, PMP / PMI /• ITIL / six sigma certification a big plus)
- Delivery and results oriented
- Strongly focused on quality, customer success and driven by results
- Relevant experience in delivery of SAP or Epicor Projects Outsourcing, AMS and Hosting engagements
- Working in virtual teams and global environments
- Has worked in partner centric, hybrid environments
- Management of difficult client situations
- Excellent relationship management
- Excellent presentation, communication and moderator skills
- Analytical thinking and decision making ability
- Willingness to travel
