ICM America · Advisory Services
Engagement support that doesn’t belong to a single ERP platform.
Some of the hardest work in an ERP program has nothing to do with the software. ICM America’s Advisory Services cover everything that sits above the platform: governing the program, establishing the facts about your systems, shaping the right ERP approach, and bringing two businesses together after a deal.
SAP, Epicor, or a landscape that grew into both. The same senior team stays accountable from the first conversation through delivery.
Not experiments, but experience.
- 25+ YearsAcross complex ERP environments
- SAP + EpicorDual-platform experience
- One PartnerERP General Contractor model
Where We Advise
Four engagements. One accountable team.
Each one is advisory work that runs above the ERP platform, not inside it. Select a capability to see what it covers and where it fits in your program. Every recommendation comes from work we have actually delivered, not experiments, but experience.
Capability 01
Project Management & PMO
ERP programs rarely fail on configuration. They fail on coordination. Our PMO sits above the implementation partners, whichever platform they work on, and keeps the whole program moving to one plan.
- “Plan on a page” visibility for leadership
- Budget control and cost-effective delivery
- Coordination across interconnected projects
- Milestones and deadlines held to schedule
- Resource allocation optimized across teams
- Lean Management applied to remove waste
- Automated handling of administrative tasks
- Turnaround management for at-risk programs
Capability 02
System Assessment
Before any migration, upgrade, or consolidation decision, leadership needs a factual baseline rather than a best guess. An assessment shows the custom code you are actually carrying, the processes you are actually running, and the cost and risk hiding inside both.
- Full custom code inventory: active, dormant, retirable
- As-is process maps built from real system activity
- Prioritized risks, gaps and modernization opportunities
- Cost and effort estimates for each available path
- Traditional, AI-driven and hybrid options compared
- An executive-ready summary you can act on
Capability 03
ERP Practices
Advisory work still has to know the platforms cold. Our ERP practice spans SAP and Epicor across the full lifecycle, so the recommendation you get is shaped by what each platform can genuinely do, not by the one we happen to prefer.
- SAP services including S/4HANA migration strategy
- Epicor solutions built for streamlined operations
- Full-lifecycle consulting, initiation through support
- Mid-stream support for programs already in flight
- Business process optimization alongside the platform
- An honest recommendation, not a preferred methodology
Capability 04
Post-Merger Integration
A deal closes long before the systems agree with each other. We take both IT landscapes through a structured path of discovery, planning, execution and handover, so infrastructure, applications and data come together without stalling either business.
- Infrastructure harmonization across both entities
- Cybersecurity and compliance planning
- Licensing optimization and cost consolidation
- Application migration across ERP, CRM and PLM
- Data security and data management strategy
- Change management and training for both teams
Success Stories
In our clients’ words.
Three teams who brought ICM America in above the platform, and what happened next.
“ICM’s consultants not only deliver the right expertise for the specific project in question, they are also extremely attuned to the demands of our business in general”
“We are a small company which took on the SAP monster, ICM helped us tame this monster. ICM’s experienced consultants are knowledgeable and their work is quick and precise. ICM understands our needs and finds solutions, which we were able to immediately implement.”
“ICM America has shown a strong level of expertise on our industry, and we value the skills and professionalism they provide. The positive working relationship between ICM consultants, our application staff, and our users has helped ensure a smooth transition to the SAP environment.”
Get in Touch
Not sure which conversation to start with?
Most advisory engagements begin with a single question about a program, a system, or a deal. Tell us where things stand and we will point you to the right starting place.
Not experiments, but experience.
ICM America · Driving Results Through Experience