Success Stories

Master Data Governance (MDG) Assessment

About Konica Minolta


Konica Minolta Business Solutions USA Inc. is the North American division of Konica Minolta, Inc. which designs, manufactures, distributes, and services multi-functional peripherals and printers.

Worldwide revenue in 2013 was 943 Billion yen or $9.2b. The US division has about 6000 employees nationwide.

Konica Minolta Business Solutions USA, Inc.

The Mission

Konica Minolta chose ICM America to help assess the current state of MDG and understand the business opportunity and potential ROI associated with improving Master Data quality.

Services Delivered

  • Assessment of KMBS Material Master and Vendor Master
  • Identification and prioritization of improvement opportunities
  • Detailed ROI Analysis, including hard cost savings and soft cost savings associated with greater operational efficiencies, including:
    • Reduced costs associated with total spend
    • Reduced costs associated with inventory
    • Reduced costs associated with less Warehouse space

Project Details

The ICM America Difference

  • Holistic approach, focusing on Processes, Organization, Data, and Technology
  • Forward thinking approach that was influenced by future considerations- new technology and acquisitions


Able to show significant ROI, which is now used in the approval process for a Master Data governance initiative.

  • On time
  • On budget